![]() If you look at the situation in detail, you can easily notice some of the problems if you provide only the contact number and address: On top of the personal data protection issue, these messages were unhelpful to assist the victims as most of the mobile was out of service or drain out of battery, while the majority of the Search & Rescue teams were not familiar with the area, thus providing the address of the victim was a bad idea. Hope the victims were safe during the flood (Photo Source: Facebook Page) The floodwater already reached the entire ground floor with the desperate flood victims waiting for help on the roof. S.O.S message posted on FB page during Big Central Flood in Malaysia. And there are tones of this kind of messages circulating in social media whenever the disaster hit. Malaysian are always “Kita Jaga Kita”, there were more than 600+ shares of this particular message by the other FB users and it further expose this sensitive information elsewhere. This was rather risky as they are exposing their personal details in the public space which might cause them to fall victims to scammers, hackers, etc. Take an example below, the victims ask their relatives to share their Name, Contact Number, and Address on the public FB pages/groups. Unfortunately, the type of SOS messages that they posted were rather unhelpful during the emergency. ![]() ![]() During last December 2021 Big Flood in Central Malaysia, many flood victims posted their S.O.S messages on social media for help as they are unable to reach the authorities via the emergency number 999 or other emergency contacts.
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